Privacy Policy for AB Tak-C

Last Updated: July 10, 2025

At AB Tak-C (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect the personal data you provide when making booking inquiries through our website. It also outlines your rights regarding your data.

1. Information We Collect

When you make a booking inquiry through our website, we may collect the following personal information:

  • Personal Details: Your name, email address, phone number, and any other contact information you provide.
  • Booking Information: Details related to your booking, such as pick-up and drop-off locations, dates, times, and any special requests.
  • Payment Information: If applicable, payment details such as credit or debit card information or other payment method data (processed securely through our payment service providers).
  • Other Information: Any additional information you voluntarily provide, such as feedback or preferences.

2. How We Use Your Information

We use the information we collect to:

  • Process and manage your booking inquiries.
  • Communicate with you about your bookings, including confirmations, updates, or cancellations.
  • Provide customer support and respond to your inquiries.
  • Improve our services, website functionality, and user experience.
  • Comply with legal obligations, such as tax or accounting requirements.
  • Send you promotional offers or updates about our services (only with your consent, where required).

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: To fulfill our contract with you when processing your booking.
  • Consent: For optional uses, such as sending marketing communications, where you have given explicit consent.
  • Legal Obligation: To comply with applicable laws and regulations.
  • Legitimate Interests: For purposes such as improving our services or ensuring website security, where these interests do not override your rights.

4. How We Share Your Information

We do not sell or rent your personal data. We may share your information with:

  • Service Providers: Third parties who assist us in processing bookings, such as payment processors, IT service providers, or customer support platforms. These providers are contractually obligated to protect your data.
  • Drivers: Relevant booking details (e.g., pick-up location, contact information) may be shared with drivers to fulfill your booking.
  • Legal Authorities: If required by law or to protect our rights, safety, or property.

5. Data Storage and Security

  • Storage: Your data is stored securely on servers located in the UK. We retain booking data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
  • Security: We implement industry-standard security measures, such as encryption and secure servers, to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request corrections to inaccurate or incomplete data.
  • Erasure: Request deletion of your data, subject to legal obligations.
  • Restriction: Request that we limit the processing of your data in certain circumstances.
  • Data Portability: Request a copy of your data in a structured, commonly used format.
  • Objection: Object to certain types of processing, such as marketing communications.
  • Withdraw Consent: Withdraw consent at any time for processing based on consent (e.g., marketing emails).

To exercise these rights, contact us at info@abtak-c.uk. We will respond to your request within the timeframe required by law (typically 30 days).

7. Cookies and Tracking

Our website uses cookies to enhance your experience, analyze usage, and improve functionality. You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy.

8. International Data Transfers

If you are located outside [specify region, e.g., the European Union], your data may be transferred to and processed in [specify region, e.g., the United States]. We ensure appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data during such transfers.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

AB Tak-c

Email: info@abtak-c.uk
Phone: 07733 82 20 20

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.